StrataMax IT
Support &
Cyber Security
All IT Services is the Australian managed IT partner for strata firms running StrataMax. We know the BCMax and GLMax workflows, we integrate StrataMax properly with Microsoft 365 and 3CX, and we lock the environment down to the standards your cyber insurer and auditor expect.
Role-based permissions aligned to how your teams actually work.
Whitelisted destinations, browser hardening, auditor-visible controls.
Mail merges, statements and PDF export working as they should.
Essential Eight baseline. Phishing-resistant MFA. 24×7 monitoring.
The IT Partner That Knows StrataMax Front To Back.
StrataMax runs the day — levy runs, trust account reconciliation, AGM packs, committee portals, StrataCash banking, maintenance workflows, owner correspondence. When StrataMax is slow or the Office integration is flaky, the business stops.
We are the team you call when StrataMax itself isn't the problem — but everything around it is. Microsoft 365, browsers, printers, PDFs, VPNs, user permissions, endpoint security. That's the entire surface area of your StrataMax experience, and it's ours to run.
How We Support StrataMax
Your StrataMax cloud tenancy, plus the browsers, endpoints and identity layer that wrap around it — kept fast, stable and monitored around the clock.
Conditional access, MFA and device compliance so StrataMax can only be reached from managed devices with known users — not from a random café laptop.
Outlook, Word and Excel behave properly with StrataMax mail merges, statements and document generation — signatures intact, PDF export reliable, attachments sensible.
User permissions aligned to how BCMax and GLMax actually get used — levy officer, accounts, committee admin and portfolio manager roles with proper separation of duties.
Whitelisted destinations, browser hardening, and approval workflows around StrataCash integration — visible to your auditor and your cyber insurer.
New-starter provisioning in minutes — Microsoft 365 licence, StrataMax access, device, printers, phone, email signature. All done before their first coffee.
StrataMax Holds The Most Sensitive Data In Your Business.
Owner names, addresses, dates of birth, bank details, insurance and claim history. Under the Privacy Act and the Notifiable Data Breach scheme, you are the custodian.
Enforced MFA for every user. StrataMax sign-in restricted from risky countries. Managed devices only.
Shared mailbox permissions audited, separate admin accounts, trust-account approval workflows documented for your renewal.
Tested backups of SharePoint and OneDrive. Documented incident response. A suspicious login at 2am gets picked up — not discovered Monday morning.
Common StrataMax Problems We Solve
Often a local network, ISP or endpoint issue — not the cloud. We diagnose and prove which, quickly.
We fix it and harden it against future Microsoft updates so it doesn't break again mid-run.
We tidy up shared mailbox permissions and trust-account access with proper role separation.
We build an Essential Eight-aligned baseline and document it for your renewal — no scrambling.
We roll out managed Windows 11 devices via Microsoft 365 Business Premium and Intune.
Network, phones, printers, StrataMax access — all set up and ready on day one, every time.
StrataMax FAQs
No. StrataMax's team own the product; we own everything around it — Microsoft 365, identity, devices, networks, backups, security and end-user helpdesk. When an issue is a StrataMax bug, we log it with the evidence they need and chase it through to resolution.
Phishing-resistant MFA, conditional access from managed devices only, sign-in restricted from risky countries, audited shared mailboxes, separate admin accounts, and immutable backups. It's not hard — it's just not the default.
Yes. We handle the IT side of the cut-over: identity, email, shared drives, signatures, printers, browsers, VPN decommissioning, endpoint security and training-room setup — alongside the StrataMax onboarding team, not in competition with them.
Head office is Brookvale on Sydney's Northern Beaches, with onsite coverage across Sydney, North Sydney, Brisbane, Melbourne and Orange. Remote support is nationwide on a 7-day roster.
Let's Make StrataMax Invisible In A Good Way.
Book a free 20-minute StrataMax IT review. You'll leave knowing exactly where the weaknesses are in your current setup — and what it takes to lock it down.