How can we secure devices without slowing down our advisers?
Modern security solutions are built for performance. Device encryption runs in the background using hardware acceleration. MFA adds just 3–5 seconds to login once configured. VPN uses optimised protocols with minimal latency. We configure intelligent caching, local data access, and offline modes so advisers stay productive even during connectivity gaps. Most advisers notice no performance difference after the first week of adjustment.
Can we support personal BYOD devices securely?
Yes, with proper controls. We implement mobile device management that separates work and personal data on BYOD devices, requiring encryption, MFA, and security compliance. Advisers maintain personal privacy while your firm ensures data protection. We can enforce remote wipe of the work partition if devices are lost or staff leave — without touching personal data. Clear policies define acceptable devices, supported platforms, and security requirements for BYOD enrolment.
What happens if an adviser loses a laptop or has it stolen?
With full-disk encryption, lost devices remain secure even in malicious hands — drives are unreadable without the encryption key. MDM allows remote wipe of lost devices, and network access is immediately revoked. We maintain location tracking on managed devices enabling recovery attempts before loss becomes critical. The adviser reports the loss, we revoke credentials and monitor for any unauthorised access attempts within minutes.
How do advisers securely access Xplan and IRESS remotely?
We deploy secure VPN with zero-trust architecture and MFA, ensuring only compliant devices can establish connections to Xplan and IRESS. Many firms also implement application streaming that encrypts data in transit and keeps client data server-side. Conditional access policies enforce additional verification for sensitive operations like portfolio changes or client data exports. We coordinate directly with Xplan and IRESS vendors on security best practices specific to their platforms.
What compliance obligations apply to remote advisers?
ASIC requires advisers to maintain secure access controls regardless of work location. AFS Licensee compliance expectations include encryption for data in transit, MFA for system access, and secure network connectivity. The Privacy Act requires protection of client personal information at all times, including when accessed remotely. We implement controls meeting these standards and produce documentation for regulatory review. Regular audits verify ongoing compliance across all remote locations and devices.
How do we onboard new remote staff securely from day one?
New remote staff receive a fully encrypted, pre-configured device on day one with all security software already deployed. MFA is enrolled immediately with backup authentication methods configured. Network access provisioning follows role-based policies so they only access what their role requires. We provide onboarding guides covering secure connectivity, password management, and incident reporting — and first-week support helps advisers adapt to security requirements before they're managing client relationships independently.