Managed IT Services For Hospitality Venues
Specialist IT support for pubs, clubs, hotels, restaurants, and multi-venue groups — with 7-day response built around your trading hours, not ours.
What IT Support Does a Hospitality Venue Actually Need?
Hospitality venues need IT support that keeps POS systems, gaming machines, payment terminals, and guest WiFi running during trading hours — because downtime during service directly costs revenue. All IT manages the full technology stack for pubs, clubs, hotels, and multi-venue groups across Eastern Australia, including PCI DSS 4.0 compliance for payment systems, Tabcorp and TAB integration, and 7-day support aligned to your trading hours. Month-to-month contracts, no lock-in.
We Make Sure It Doesn't.
Every outage during service costs you sales, walkouts and staff stress. Our support model is built to prevent that — and to fix it fast when it happens.
We respond within minutes during trading hours, work directly with your POS vendor, and own the problem until your system is back online.
Networks designed for high-traffic venue floors, with backup connections that cut in automatically if your primary line goes down.
We own the vendor relationship — including Tabcorp — so when something breaks we're already on it, not waiting for you to call three suppliers.
One Call. Every System. Fixed During Service.
Unlike generalist IT providers, we schedule maintenance around your trading hours and act as a single point of contact for every vendor — POS, gaming, TAB, CCTV, internet, telephony and cybersecurity.
End-to-end management of your point-of-sale network — including vendor coordination, PCI DSS 4.0 compliance, and rapid response when something goes wrong during service.
Venue-grade wireless networks designed for high-traffic floors — separate guest and staff networks, captive portals, and automatic internet failover.
Specialist support for TAB integrations, EGM networks and gaming compliance. We coordinate directly with Tabcorp and your gaming platform provider.
Managed CCTV infrastructure, remote monitoring access, and integration with your venue security team — from a single site to a network of venues.
Cloud-based communications, smart call routing, and Microsoft 365 deployment across all your venues — floor tablets, back-of-house PCs and head office alike.
PCI DSS 4.0 compliance, AUSTRAC-ready security controls, endpoint protection and staff security awareness training for your venue teams.
Hospitality IT Support For Pubs, Clubs, Hotels & Groups
Secure networks, guest Wi-Fi, Microsoft 365, telephony and 24/7 monitoring to protect the guest experience from front-of-house to back-of-house.
Gaming systems, TAB integrations, CCTV, PCI DSS 4.0 compliance and full vendor coordination. We understand the regulatory complexity unique to licensed venues.
Standardised IT, centralised security and smooth onboarding for new venues, refurbishments and acquisitions — one standard, consistently delivered across every site.
Designed Around How Hospitality Actually Operates.
We own the relationship with your POS, TAB, gaming platform, telco and CCTV installer — you call us, we handle everyone else.
Fast response when something breaks during service, and scheduled maintenance completed when your venue is quiet — not when it suits us.
Multi-venue groups get standardised systems, policies and security across every site — from head office to the newest acquisition.
New venue rollouts coordinated with builders and landlords — internet, POS, gaming and CCTV tested and live before opening night.
Insights For Hospitality Venues
Practical IT and cybersecurity articles written for pub, club, hotel and multi-venue operators across Australia.
View all hospitality articles →Inside Hospitality IT: Tom Buckley On Multi-Venue Challenges
Tom Buckley shares over 20 years of experience delivering IT solutions for the hospitality industry — from single venues to groups running dozens of sites.
Watch on YouTube →I have worked with All IT for over 10 years at 2 different companies, and I have found them to be very professional and knowledgeable as my IT Partner.
One of the biggest challenges was merging two different companies together. From migrating all the data from one Microsoft Tenancy to another, to resetting IT Policies and merging networks — all in a speedy timeframe with no downtime — was an amazing result.
Frequently Asked Questions
Everything you need to know about hospitality IT support, PCI DSS compliance and multi-venue IT management.
What IT services do hospitality venues need?
Hospitality venues need IT built around uptime during service hours — reliable POS, guest and staff Wi-Fi, TAB and gaming integrations, CCTV, and payment network connectivity. On top of infrastructure, you need vendor coordination and cybersecurity that meets PCI DSS 4.0 requirements. Fast response during trading hours is non-negotiable: a fault at 7pm Friday costs far more than the same fault at 10am Tuesday.
How does All IT Services support multi-venue groups?
We manage IT for single venues and groups running dozens of sites. For multi-venue operators, we standardise your setup across every location so each venue runs the same systems, policies and security baseline. We handle new venue rollouts, coordinate with builders and landlords during fit-outs, and onboard acquired venues onto your existing environment.
What happens if my POS or internet goes down during service?
We respond within minutes — chat response under 3 minutes, email under 14 minutes. We work directly with your vendors to resolve the issue fast and own the problem until it's fixed, rather than directing you back to each supplier separately.
What is PCI DSS 4.0 and does it apply to my venue?
PCI DSS 4.0 is the current Payment Card Industry Data Security Standard. If your venue accepts, processes or stores card payments — which includes every pub, club, hotel and restaurant — you're in scope. This means securing POS terminals, encrypting payment data, maintaining network segmentation and conducting regular vulnerability assessments.
Can you manage the IT rollout for a new venue opening?
Yes. We handle the full IT build including internet provisioning, POS network, Wi-Fi, phones, CCTV and security systems. We work to your construction and opening timeline and make sure everything is tested live before opening night. For groups rolling out multiple venues, we replicate your existing environment at each new site.
Where does All IT Services provide hospitality IT support?
We support hospitality venues across Australia from offices in Sydney (Northern Beaches), Melbourne, Brisbane, and Orange NSW. Whether you run a single venue or a multi-site group, we provide consistent support regardless of location across the eastern seaboard.
Book a 20-Minute Conversation With Our Hospitality IT Team.
We'll talk through your current setup, what's causing problems, and what to do next. No obligation.
Book an Intro CallHospitality IT Articles
- Australia’s smart-device security rules are live: what venues should check — 13 Jul 2026
- Brisbane’s Collins Foods is putting AI to work — what venues can learn — 6 Jul 2026
- What is a residential proxy? The botnet hiding in smart TVs — 4 Jul 2026
- Branded SMS rules start today: what hospitality venues must do — 1 Jul 2026
- Most hospitality venues still skip MFA — and attackers know it — 26 Jun 2026