Australia's Managed IT Partner for Hospitality, NFP & Financial Services

All IT Services is a managed IT service provider (MSP) headquartered in Brookvale on Sydney's Northern Beaches. Founded in 2005, we provide end-to-end managed IT support, cybersecurity, cloud solutions, and AI consulting to Australian businesses in the hospitality, not-for-profit, and financial services sectors. With offices in Sydney, Brisbane, Melbourne, and Orange (Central West NSW), we support organisations nationally with both remote and on-site services.

All IT Services has been operating since 2005 — over 20 years of experience delivering managed IT services across Australia. In that time we've grown from a single Sydney office to four locations covering NSW, QLD, and VIC, and built deep specialisation in hospitality, not-for-profit, and financial services IT.

We have four offices across Australia:

• Sydney (HQ): Suites 151–153, 117 Old Pittwater Road, Brookvale NSW 2100
• Brisbane: Level 3, 315 Brunswick Street, Fortitude Valley QLD 4006
• Melbourne: Level 22, 120 Spencer Street, Melbourne VIC 3000
• Orange: 41 Pippin Way, Orange NSW 2800

We deliver remote support nationally and on-site support across the Northern Beaches, greater Sydney, Brisbane, Gold Coast, Melbourne, and Central West NSW.

We focus on three industries where we've built deep operational and compliance expertise:

• Hospitality — multi-venue groups, hotels, pubs, and restaurants requiring POS integration, guest Wi-Fi, PCI DSS compliance, and on-site support across distributed locations.
• Not-for-profit — organisations that need cost-effective IT, Microsoft 365 NFP licensing, ACNC-compliant data governance, and grant-friendly budgeting.
• Financial services — wealth management firms, financial planners, and advisory practices requiring ASIC-aligned cybersecurity, secure remote access, and merger/acquisition IT integration.

Businesses choose us because we take total ownership of their technology — not just the helpdesk, but the full IT strategy, vendor management, cybersecurity posture, and compliance roadmap. Key reasons clients stay with us include:

• No lock-in contracts — all our managed service agreements are month-to-month.
• Industry-specific expertise — we understand the compliance frameworks, software ecosystems, and operational realities of hospitality, NFP, and financial services.
• Dedicated account management — every client has a named account manager, not a rotating roster of anonymous support agents.
• Proactive approach — we don't wait for things to break. Our monitoring, patching, and quarterly reviews are designed to prevent issues before they impact your business.

No. All our managed IT service agreements operate on a month-to-month basis with no lock-in. We believe the quality of our service should earn your business every month — not a contract clause. This gives you the flexibility to scale up, scale down, or adjust your plan as your business evolves.

We align our security practices and client environments with several recognised frameworks:

• Essential Eight — the Australian Cyber Security Centre's baseline mitigation strategies, which we assess and implement across all managed clients.
• SMB1001 — an Australian cybersecurity certification designed for small and medium businesses. Our team holds SMB1001 certification.
• ISO 27001 — the international standard for information security management systems.
• PCI DSS — the Payment Card Industry Data Security Standard, critical for our hospitality and financial services clients handling card transactions.

We help businesses understand where they sit against these frameworks and build practical roadmaps to improve their security posture.

Yes, All IT Services is a 3CX Gold Partner. We design, deploy, and manage 3CX phone systems for businesses across Australia, including voice, video, live chat, and messaging — all from a single platform. As a Gold Partner, our engineers hold advanced 3CX certifications and have extensive experience migrating businesses from legacy phone systems to modern, cloud-based telephony.

Getting started with All IT Services is straightforward:

• Initial consultation — we meet with you (in person or virtually) to understand your business, current IT environment, and goals.
• Environment assessment — our engineers audit your infrastructure, security posture, licensing, and vendor arrangements.
• Tailored proposal — we present a managed services plan built around your specific needs and budget, with transparent per-user or per-device pricing.
• Onboarding — we transition your environment to our management platform, configure monitoring and security tools, and introduce your dedicated account manager. Most clients are fully onboarded within 2–4 weeks.

Absolutely. Multi-site support is one of our core strengths, particularly for hospitality groups operating across several venues. We manage networking, security, POS systems, and telephony across distributed locations with centralised monitoring and reporting. Our four offices across NSW, QLD, and VIC mean we can provide on-site support where it's needed, backed by remote support for day-to-day issues.

Yes. We help Australian businesses adopt AI practically and securely — from strategy through to deployment. Our AI services include:

• AI strategy and readiness assessments — understanding where AI can add value in your operations.
• Microsoft Copilot deployment — rolling out and optimising Copilot across Microsoft 365 environments.
• Custom AI applications and agents — purpose-built AI tools tailored to your workflows.
• AI security and governance — ensuring your AI adoption meets compliance and data protection requirements.
• MCP integrations — connecting AI tools to your existing business systems.

We work across all three of our focus industries to identify AI use cases that deliver measurable ROI, not just novelty.

You can reach us by:

• Phone: 1300 425 548 (national) or +61 2 9091 0222 (Sydney direct)
• Email: sales@allitservices.com.au
• Live chat: available on our website via the real-time chat widget
• Online: visit our contact page to submit an enquiry

Our standard support hours are Monday to Friday 8:00 AM – 5:30 PM and Saturday to Sunday 8:30 AM – 5:00 PM AEST, with after-hours support available for managed service clients.