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IT team providing Microsoft 365 managed services for Australian small business

Microsoft 365 Managed Services for Small & Medium Business

Microsoft 365 (formerly Office 365) is Microsoft’s cloud-based productivity suite that bundles familiar applications — Outlook, Teams, Word, Excel, SharePoint, and OneDrive — with enterprise-grade security, device management, and compliance tools under a single per-user subscription. All IT Services is a specialist Microsoft 365 managed service provider helping small and medium businesses across Sydney, Melbourne, and Brisbane get more from their M365 investment. Since 2005, we’ve delivered expert Microsoft 365 migration, security hardening, backup, and day-to-day support — so your team can focus on growing the business, not managing IT. Whether you’re migrating from on-premise Exchange, locking down a Microsoft 365 tenant to CIS benchmarks, or need responsive everyday support, our certified team handles it all.

Our Microsoft 365 managed services complement our broader IT solutions. Explore our cybersecurity services to protect your M365 environment, our managed IT support for end-to-end infrastructure management, or our 3CX telephony solutions to unify your communications with Teams. Contact us for a free consultation.

THE PRODUCTIVITY SUITE BUILT FOR BUSINESS

Why Australian SMBs Choose Microsoft 365

At its core, Microsoft 365 is a powerhouse of productivity and collaboration. It equips your team with familiar Office applications enhanced by cloud-based capabilities, including advanced analytics, AI-powered insights, and robust security measures. From Word and Excel to Outlook and Teams, every tool is optimised for collaboration, productivity, and innovation.

All IT Services Managed M365 vs DIY vs Generic MSP

FeatureAll IT Services ManagedDIY / In-HouseGeneric MSP
CIS-Benchmarked Security HardeningVaries
Dedicated Microsoft 365 SpecialistsVaries
Proactive Monitoring & Health Checks
Licensing Optimisation & Cost Savings
Australian-Based Support (Syd/Mel/Bris)Varies
Staff Training & Adoption ProgramsVaries
Backup & Disaster Recovery IncludedExtra Cost

SEAMLESS TRANSITION, TAILORED FIT

Seamless Microsoft 365 Migration for Your Business

Transitioning to Microsoft 365 isn’t just a software upgrade – it’s a transformative step for your business workflow, enhancing efficiency, collaboration and security. With a proven track record in successful Microsoft 365 migrations, we take the complexity out of the process, ensuring minimal disruption to your operations while maximising the benefits to your business.

From assessing your current infrastructure to designing a customised implementation plan, we guide you through every step of the process. Plus, we also provide comprehensive training sessions tailored to your team's needs. From basic functionalities to advanced features, we ensure your team is well-equipped to thrive in a Microsoft 365 environment.

Microsoft 365 business specialists in Sydney providing M365 migration and support
Microsoft 365 multi-factor authentication setup and security

UNCOMPROMISED SECURITY

Microsoft 365 Security Hardening & CIS Compliance

It’s no secret that security is a non-negotiable in our current digital landscape. Our Microsoft 365 Hardening Service is designed to pinpoint and address potential security risks in your cloud environment. We ensure your organisation meets the benchmarking standard by implementing CIS recommended controls across your tenancies.

Our process includes a detailed analysis of Microsoft 365 components, such as multi-factor authentication, password management, forwarding rules, access permissions, and login activities. Based on our findings, we’ll develop a strategic roadmap to help strengthen your Microsoft 365 environments.

TEAM WORK REALLY DOES MAKE THE DREAM WORK

Microsoft Teams, SharePoint & OneDrive Optimisation

Collaboration is the key to success in any business. With Microsoft 365, your team can collaborate seamlessly in real-time, whether they’re in the same office or halfway around the world. From co-authoring documents in SharePoint to conducting virtual meetings in Teams, every tool is designed to facilitate communication and teamwork. Plus, with integrated AI-powered features, such as predictive analytics and intelligent search, your team can work smarter and faster than ever before.

Microsoft Teams optimisation and collaboration setup for business
Microsoft 365 data backup and recovery

DATA LOSS? NOT HERE!

Microsoft 365 Backup, Recovery & Business Continuity

In today's digital age, data loss can be catastrophic. Microsoft 365's cloud backup and recovery solutions provide peace of mind, ensuring your business can quickly bounce back from any disaster. With data stored in the cloud, Microsoft 365 ensures your team can access essential tools and information anytime, anywhere. This flexibility ensures your business remains operational, regardless of what challenges may arise.

Looking to increase your business’ productivity?

Unlock the full potential of Microsoft 365 and discover what else it can do for your business.

Client Testimonial

What Our Clients Say

All IT have been an amazing IT infrastructure partner for Definiti. As a business that helps other companies harness the power of AI and automation, we needed an IT partner that could keep up with our pace of innovation while ensuring our foundational systems remained rock-solid.

From seamless cloud management to proactive cybersecurity measures, the team at All IT have consistently gone above and beyond. Their deep understanding of the Microsoft ecosystem has been invaluable in helping us optimise our own operations, so we can focus on delivering transformative AI solutions to our clients.

I would not hesitate to recommend All IT to any business looking for a reliable, knowledgeable, and forward-thinking IT partner.

Kris Seneviratne
Managing Director
Definiti — definiti.com.au

Additional Microsoft 365 Services We Provide

Google Workspace to Microsoft 365 Migration

Full migration from Gmail, Google Drive, and Google Workspace apps to Microsoft 365 — including mailbox transfer, file migration, and user onboarding. All IT Services ensures zero data loss and minimal downtime during the switch.

On-Premise Exchange to Microsoft 365 Migration

Seamless migration from legacy on-premise Exchange Server to cloud-hosted Exchange Online within Microsoft 365. We handle hybrid configurations, DNS cutover, and decommissioning of old infrastructure.

Microsoft 365 Licensing & Plan Advisory

Not sure whether you need Business Basic, Standard, or Premium? We audit your current usage and recommend the most cost-effective Microsoft 365 licensing mix for your team — saving you money without sacrificing features.

SharePoint Intranet Design & Build

Custom SharePoint Online intranet design tailored to your business. We build branded company portals, document libraries, team sites, and knowledge bases that your staff will actually use.

Microsoft Teams Deployment & Communication Design

Strategic rollout of Microsoft Teams across your organisation — including channel structure design, governance policies, Teams Phone System setup, and integration with your existing workflows.

Microsoft 365 Tenant-to-Tenant Migration

Migrating between Microsoft 365 tenants due to a merger, acquisition, or rebranding? We handle cross-tenant mailbox, OneDrive, and SharePoint migrations with full data integrity.

Microsoft Intune & Endpoint Management

Device management and security policies via Microsoft Intune (part of M365 Business Premium). We configure mobile device management (MDM), app protection policies, and conditional access to keep company data secure on any device.

Email Security & Anti-Phishing Configuration

Advanced email protection including SPF, DKIM, and DMARC record configuration, anti-phishing policies, safe attachments, safe links, and Microsoft Defender for Office 365 setup to protect your team from business email compromise.

Microsoft 365 Compliance & Data Loss Prevention

Configuration of Microsoft Purview compliance tools including data loss prevention (DLP) policies, sensitivity labels, retention policies, and eDiscovery — helping your business meet industry and regulatory obligations.

Power Automate & Power Apps Consulting

Automate repetitive business processes using Microsoft Power Automate and build custom low-code apps with Power Apps. We design workflows for approvals, notifications, data collection, and integrations across your M365 environment.

OneDrive & SharePoint File Structure Planning

Migrating from a file server or messy shared drive? We plan and implement a clean, permission-based folder structure in OneDrive and SharePoint that scales with your business and simplifies collaboration.

Microsoft 365 Health Checks & Tenant Audits

Already on Microsoft 365 but not confident it’s set up properly? We perform a comprehensive audit of your tenant configuration, security posture, licence utilisation, and best-practice compliance — then deliver a prioritised action plan.

Microsoft 365 Staff Training & Adoption Programs

Hands-on training for Outlook, Teams, SharePoint, OneDrive, and other M365 tools — delivered remotely or on-site across Sydney, Melbourne, and Brisbane. We help your team actually adopt the tools, not just have them.

Microsoft 365 Backup & Disaster Recovery

Third-party backup solutions for Exchange Online, SharePoint, OneDrive, and Teams data. We deploy automated, policy-driven backups with point-in-time restore capabilities to protect against accidental deletion, ransomware, and compliance gaps.