Australian Hospitality IT Benchmark 2026 Industry Report
How are Australian hospitality venues managing their technology in 2026? Take five minutes to share what's working, what isn't, and what you're planning next. Your responses shape the benchmark.
Why this report exists
Most venues make IT decisions in isolation. They don't know what other operators are spending, which systems are causing headaches across the industry, or where the real gaps are.
The Australian Hospitality IT Benchmark gives the sector a shared picture. The 2026 report covers infrastructure, cybersecurity, POS and PMS systems, connectivity, staffing, and IT spend — across pubs, clubs, hotels, and accommodation venues of all sizes.
The results will be published and shared with all participants at no cost. No vendor pitch attached.
What you get by taking part
- Free access to the full 2026 Australian Hospitality IT Benchmark report when it's published — direct to your inbox, before public release.
- A clear picture of where your venue sits against the industry average across security, infrastructure, and spend.
- Practical data to support technology decisions and internal conversations about budget and priorities.
- Your responses contribute to a resource the whole sector can use — completely anonymised in reporting.
Take the 2026 Survey
Takes approximately 5 minutes. All responses are anonymous in the published report.
The survey takes approximately 5 minutes. Click below to open it — it will open in a new tab.
Start the SurveyPrivacy notice: Responses are collected via Microsoft Forms and are used solely to produce the 2026 Australian Hospitality IT Benchmark report. Individual responses are never attributed to a named venue or person in published findings. All IT Services does not sell or share your data with third parties. For questions, contact info@allitservices.com.au.