What is Smishing & Vishing?
Smishing is phishing via SMS or messaging apps, while vishing is phishing over voice calls — both trick victims into revealing credentials, approving payments or installing malware. Attackers impersonate banks, delivery companies, the ATO and even your own IT support, increasingly with AI-cloned voices.
Why Smishing & Vishing matters for Australian businesses
With cyberattacks on Australian businesses increasing year on year, understanding your security tools and strategies is critical. The Australian Cyber Security Centre reports an attack every six minutes, and small and medium businesses are increasingly targeted. Having the right defences in place is not optional — it is essential for protecting your data, your clients, and your reputation.
For small and medium businesses in particular, understanding smishing and vishing is essential to maintaining a secure, efficient, and resilient IT environment. Whether you are reviewing your current defences or planning improvements, knowing how these threats work and how to stop them will help you have more informed conversations with your IT provider and make better decisions for your business.
Related terms
Phishing • Social Engineering • Security Awareness Training
How All IT Services can help
At All IT Services, we help businesses across Sydney, Brisbane, Melbourne, and regional NSW defend against smishing and vishing as part of our comprehensive cybersecurity solutions. If you have questions about how this fits into your IT strategy, contact our team for a no-obligation consultation.
Frequently Asked Questions
What is smishing?
Smishing is phishing via text message — fake delivery notices, bank alerts or toll fines containing malicious links designed to steal credentials or payment details.
What is vishing?
Vishing is voice phishing: scam phone calls impersonating trusted organisations, increasingly using AI voice cloning, to extract information or pressure victims into payments or remote access.
How can staff spot these scams?
Treat unexpected links and urgent requests with suspicion, never share codes or passwords by phone, and verify by calling the organisation back on its official number.