All IT Services Reviews — Rated 5.0 by 85 Sydney & Australian Businesses
What our clients are saying
Below is a selection of recent 5-star reviews pulled from our Google Business Profile. Each review is from a verified client of All IT Services across our managed IT support, cyber security, Microsoft 365 and telephony services.
Incredible team, great IT support provider, responsive, helpful, knowledgeable and proactive. Would highly recommend them to support your business from an IT perspective.
Great service, always available and can turn around things in a short time frame. One of the most reliable companies I have ever worked with.
Very efficient and great service all delivered professionally with a big smile. We highly recommend their services. Have streamlined our telephone system and we are so happy.
I would like to say how impressed I have been with All IT. I work for a company remotely and not very IT savvy. Each time I have emailed them I got an acknowledgement within a few minutes followed by a call soon after — and each time they sorted out my issue.
We use All IT for our medium-sized, highly digitally integrated and somewhat complex business in Manly, Sydney, and have been impressed from day 1 with the level of service. Have used a number of other providers of IT support and this company has been the best. Easy 5 stars.
All IT have been servicing our business computers for a long time now. Whenever I log an issue they respond promptly and always rectify the problem. Highly recommended.
Common themes across our 85 reviews
When we analysed the language clients use across our 85 Google reviews, four themes appeared in nearly every one. Google itself surfaces these as the most common phrases: knowledgeable team (9), friendly staff (21), quick response (9), responsive staff (4).
Response speed
Clients describe getting acknowledgements “within a few minutes” and resolution “in a short time frame”. Our published SLA is 15-30 minutes for P1 critical issues with a 4-hour resolution target.
Long-term partnership
Multiple reviews mention working with us “for a long time now”. With no lock-in contracts, retention is a result, not an obligation. Average client tenure is over five years.
Practical cyber security
Clients note our cyber security protects their business without slowing people down. SMB1001 baseline includes EDR, MFA, DNS filtering and phishing simulations.
Local Sydney presence
Reviews from clients in Manly, Brookvale, Sawtell and across Greater Sydney highlight our on-the-ground responsiveness — both remote and on-site.
Reviews by industry we serve
All IT Services specialises in four industry verticals. Our reviews reflect that mix:
Hospitality & venues
Multi-venue hospitality groups rely on us for vendor management, EFTPOS, Wi-Fi and cyber. Reviews like the Sawtell Parish Office’s highlight streamlined telephony — a common pain point.
Not-for-profit
NFPs trust us with sensitive donor data, compliance and Microsoft 365 charity licensing. Vanessa Phillips’ review reflects the patience our team brings to less technical users.
Financial services
Financial services clients need cyber security, secure remote work and platform management. Joseph Succar’s review captures our reliability under pressure.
Sydney SMBs & Northern Beaches
From Brookvale to Manly, complex local SMBs lean on our managed IT and AI solutions. Luke Cartwright’s review of our Manly support is a good example.
Why clients stay with All IT Services
The pattern across our reviews is consistent: responsive support, clear ownership of issues through to resolution, and practical cyber security that doesn’t get in the way of the business. We operate on no lock-in contracts because we believe clients should stay because of the results, not the paperwork.
According to Tom Buckley, founder and director of All IT Services, the consistency comes from a deliberate design choice: “Every client gets a named relationship manager and a small pod of engineers who actually know their environment. The reason reviews mention ‘quick response’ so often is that there’s no triage queue between the customer and someone who understands their setup.”
Frequently asked questions about our reviews
How many Google reviews does All IT Services have?
All IT Services currently holds 85 verified Google reviews with a 5.0★ average. New reviews are added regularly and you can read every one of them on our Google Business Profile.
What is All IT Services’ Google rating?
5.0 out of 5 stars across 85 reviews — among the highest ratings of any managed service provider in Sydney. The rating reflects every public review submitted by our clients on Google.
Where can I read more All IT Services reviews?
The full set of 85 reviews lives on our Google Business Profile. We also appear on LinkedIn and several Australian MSP directories such as Clutch and Cloudtango.
How long has All IT Services been operating?
All IT Services has supported Australian businesses since 2005 — over 21 years. Our head office is in Brookvale on Sydney’s Northern Beaches, with field teams covering the Central West NSW, Melbourne, Brisbane and the Gold Coast.
Do All IT Services clients sign long-term contracts?
No. We operate on a no lock-in basis with 30 days’ notice. Most clients have stayed with us for years because of the results, not the paperwork — that’s reflected in reviews mentioning long-term relationships.
Where is All IT Services based?
Our head office is at Suites 151-153, 117 Old Pittwater Road, Brookvale NSW 2100 — Sydney’s Northern Beaches. We support clients on-site across all of Greater Sydney, Melbourne, Brisbane, the Gold Coast and the Central West NSW.
What services do All IT Services clients review?
Reviews cover the full stack of services we offer: managed IT support, cyber security, Microsoft 365, 3CX and telephony, backup & disaster recovery and AI solutions for business.
Explore the services our clients review
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