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Last updated: April 2026

Backup, Disaster Recovery & Business Continuity for Australian SME's

Your data is irreplaceable. Your business depends on it. When disaster strikes — ransomware, hardware failure, natural disaster — you need to be back online. Fast.

Backup and disaster recovery (BDR) is a comprehensive strategy to protect your business data and ensure continuity when things go wrong. Backup means automated copies of your data stored safely offsite, usually in the cloud. Disaster recovery means having a tested plan and infrastructure to restore your entire business environment within hours, not days. In Australia, where cyber threats are increasing and infrastructure failures can be costly, BDR is no longer optional—it's essential. All IT Services delivers enterprise-grade backup and disaster recovery across Sydney, Melbourne, Brisbane, Central West NSW and beyond, with 99.9% uptime guarantees and Australian data sovereignty.

Your data is your business. If it disappears tomorrow—ransomware, hardware failure, a dodgy update—can your team keep working? That's where we come in.

How Exposed Is Your Business to Data Loss?

Question 1 of 6

Q1: How often is your data backed up?

Q2: Where are your backups stored?

Q3: Have you tested a data restore in the last 6 months?

Q4: Do you have a documented disaster recovery plan?

Q5: How long could your business survive without system access?

Q6: Who is responsible for your backups?

Understanding RPO and RTO

RPO Recovery Point Objective Data Loss Risk Disaster Event System Failure / Ransomware / Outage RTO Recovery Time Objective Downtime Cost How much data can you afford to lose? How quickly do you need to be back online?

RPO (Recovery Point Objective): The maximum acceptable amount of data you can lose. If your RPO is 1 hour, you can afford to lose up to 1 hour of data. RTO (Recovery Time Objective): The maximum acceptable downtime. If your RTO is 4 hours, you need your systems back online within 4 hours. All IT Services delivers RPOs as low as 15 minutes and RTOs under 4 hours for critical systems.

Our Backup & Disaster Recovery Services

Automated cloud backup server room with modern network racks and data centre infrastructure

Automated Cloud Backup

Every file, email, and database gets backed up automatically to Australian data centres every single day. No manual intervention. No forgotten backups. Your data is encrypted both in transit and at rest, supported by our managed IT support, and we run continuous incremental backups to minimise data loss.

Rapid disaster recovery tower servers in data centre with blue lighting

Rapid Disaster Recovery

When disaster strikes, we don't rebuild your servers from scratch. We spin up your entire environment—servers, data, applications, configurations—in the cloud within 4 hours. Your team is back working. The rest can be sorted later.

Business continuity planning team collaborating on strategies during office meeting

Business Continuity Planning

A backup is useless if nobody knows how to use it. We create documented runbooks for every disaster scenario, assign roles and responsibilities, and test the plan every quarter. When crisis hits, your team knows exactly what to do.

Ransomware recovery cybersecurity protection with laptop displaying security graphics

Ransomware Recovery

Ransomware encrypts your live files and your standard backups. Combined with a strong cybersecurity strategy, immutable backups are your last line of defence. We maintain immutable backups that attackers can't touch—they're locked in time and can't be modified or deleted. When you get hit, you have a guaranteed clean recovery point.

Microsoft 365 backup with professional working on laptop in modern office

Microsoft 365 Backup

Microsoft doesn't back up your M365 data. As part of our Microsoft 365 managed services, we provide dedicated M365 backup. If a user accidentally deletes a year of emails or OneDrive files, it's gone. We back up all your Exchange, SharePoint, Teams, and OneDrive data separately so you have full control and recovery options.

Backup monitoring and testing dashboard displaying cybersecurity data and protection metrics

Backup Monitoring & Testing

We don't set backups and forget about them. Our 24/7 monitoring runs around the clock to ensure every backup completes successfully. Monthly test restores verify that data can actually be recovered. You'll know your backups work before you need them.

99.9%
Backup Success Rate
< 4 Hours
Average Recovery Time
Since 2005
Protecting Australian Businesses
24/7
Backup Monitoring

Cloud Backup vs On-Premises: Which Is Right for Your Business?

Cloud Backup

  • ✓ No upfront hardware costs
  • ✓ Automatic offsite protection
  • ✓ Scales instantly as data grows
  • ✓ Accessible from any location
  • ✓ Provider handles maintenance
  • ✓ Predictable monthly cost

On-Premises Backup

  • ✓ Full physical control of data
  • ✗ High upfront hardware investment
  • ✗ Vulnerable to site-level disasters
  • ✗ Manual scaling and upgrades
  • ✗ Requires in-house IT expertise
  • ✗ Unpredictable maintenance costs

Most Australian SMEs benefit from a cloud-first or hybrid approach. All IT Services designs the right mix based on your RPO, RTO, and compliance requirements.

Why Trust All IT Services with Your Backup & Recovery?

Australian Data Sovereignty

Your data never leaves Australia. All backups are stored in Australian data centres with strict compliance controls. Your business data stays under Australian law.

No Lock-In Contracts

Month-to-month service agreements. We earn your business every single day. If you're not happy, you can leave. We don't believe in surprises or hidden long-term commitments.

Dedicated Relationship Manager

You get one point of contact who knows your business, understands your unique risks, and owns your disaster recovery strategy. Not a help desk. A partner.

Written by Backup & DR Specialists

This guide is maintained by the All IT Services disaster recovery team, who collectively hold over 15 years of experience protecting Australian businesses from data loss. Our team holds certifications including:

  • 🔒 Veeam Certified Engineer (VMCE)
  • ☁️ Microsoft Azure Administrator
  • 🛡️ Datto Certified Technician
  • 🔐 CompTIA Security+

We manage backup and recovery for businesses across Sydney, Melbourne, Brisbane, and Central West NSW, handling everything from 10-seat offices to 200+ endpoint environments.

“We don't just sell backup software — we test your restores quarterly, document your DR plan, and make sure you can actually recover when it matters.”

- All IT Services DR Team

Backup & Disaster Recovery FAQs

What's the difference between backup and disaster recovery? +

Backup is a copy of your data—files, databases, emails—stored safely somewhere else. Disaster recovery is a complete plan and capability to restore your entire business environment (servers, applications, data, everything) to a working state. Backup is the safety net. Disaster recovery is the whole operation of catching you when you fall.

How often should my business data be backed up? +

It depends on your RPO. For most Australian businesses, daily backups with continuous incremental backups (hourly or more) is the minimum. Financial institutions, healthcare providers, and companies handling sensitive data might need backups every 15 minutes. We work with you to define the right frequency based on your tolerance for data loss.

Does Microsoft 365 include backup? +

No. Under Microsoft's shared responsibility model, they back up M365 infrastructure for redundancy, but if you delete a file or email, Microsoft doesn't restore it for you. Your M365 data is your responsibility. We provide dedicated M365 backup that lets you recover deleted files, emails, teams, and sites quickly and independently.

What is an RPO and RTO? +

RPO (Recovery Point Objective) is how much data you can afford to lose—measured in time (e.g., 1 hour). RTO (Recovery Time Objective) is how quickly you need to be back online—also measured in time (e.g., 4 hours). Together, they define your disaster recovery strategy. We design your RTO and RPO based on your business criticality and budget.

How long does it take to recover from a disaster? +

With All IT Services's disaster recovery service, we can have your critical systems back online within 4 hours. Non-critical systems might take longer. The exact time depends on your data size and complexity. We test this every quarter so you know exactly what to expect when things go wrong.

Are my backups encrypted? +

Absolutely. All backups are encrypted with AES-256 encryption during transfer and at rest. You control the encryption keys. Even if someone gained physical access to our data centres, they couldn't read your data without the keys. This is enterprise-grade security.

What happens if we get hit by ransomware? +

We have an immutable backup strategy where copies are locked in time and can't be encrypted or deleted by attackers. If ransomware hits, you have a guaranteed clean recovery point. We restore your data, your team gets back to work, and you avoid paying the ransom. It's happened to our clients and they've recovered quickly because of proper backup planning.

How much does backup and disaster recovery cost? +

Pricing depends on your data volume, RPO/RTO targets, and recovery options. We've seen comprehensive BDR solutions start at a few hundred dollars per month for small businesses and scale up from there. We'll do a no-obligation assessment of your situation and provide transparent pricing. Month-to-month, no surprises.

Ready to protect your business?

Book an intro call and we'll assess your current backup situation—no obligation, no jargon. Just honest advice on how to keep your data safe.