Marketing and Events Coordinator – Shape Our Brand, Drive Our Story

What You’ll Do

• Coordinate and deliver marketing initiatives aligned with company goals
• Identify and maintain a list of events we should be attending and manage coordination
• Manage timelines, content production, and stakeholder input to keep campaigns on track
• Ensure campaigns launch on time and meet brand standards

• Organise internal and external events including logistics, scheduling, and vendor coordination
• Coordinate and facilitate webinars and live virtual events
• Serve as the point person during events to ensure smooth delivery
• Conduct post-event reviews and feedback collection to continuously improve

• Maintain brand consistency across all materials and touchpoints
• Update and create marketing collateral aligned with brand guidelines
• Support internal communications with professional, branded templates

• Prepare high-quality PowerPoint presentations and documents for meetings, proposals, and client engagements
• Tailor content to audience and ensure clarity and professionalism
• Proofread and format for final delivery with zero errors

• Develop and maintain training materials including slide decks and handouts
• Collaborate with subject matter experts to ensure accuracy and relevance
• Organise and update the training library

• Coordinate with internal teams to gather input for campaigns and events
• Support the CEO with briefing notes, talking points, and presentation prep
• Ensure all initiatives align with strategic goals

What We’re Looking For

• 2+ years’ experience in marketing coordination, event management, communications, or a related role
• Strong project coordination skills with the ability to manage multiple initiatives simultaneously
• Excellent written and verbal communication skills—you can write for different audiences and present ideas clearly
• High attention to detail and commitment to delivering quality work
• Proficiency in Microsoft Office (PowerPoint, Word, Excel) and familiarity with design tools
• Organised, proactive, and able to work independently
• Right to work in Australia and ability to work from our office locations

• Experience with marketing automation platforms, CRM systems, or event management tools
• Background in B2B marketing or professional services
• Graphic design or video editing skills
• Understanding of digital marketing and social media
• Experience supporting executive-level stakeholders

• Love bringing order to creative chaos and turning ideas into executed campaigns
• Enjoy variety—no two days are the same
• Build strong relationships and collaborate naturally across teams
• Take initiative and ownership of your work
• Have a sense of humour and enjoy working with a supportive team
• Care about quality and consistency in everything you create

Why Join Us?

• Impact and variety across brand, campaigns, events, and communications
• Direct collaboration with leadership—your work will be seen and valued
• Supportive, close-knit team culture where your ideas matter
• Diverse client base from hospitality to not-for-profits to financial services
• Competitive salary and career development opportunities in a growing company

Our Values

• Above & Beyond – We are committed to go above & beyond to help our teammates and clients, because we actually care.
• Communication – Why, when and how in plain language. We listen to understand and follow up!
• Own It – We take responsibility and commit to always do the right thing from start to finish.
• Reliable – We count on each other so our clients can count on us.

About Us

Employer Questions

• Which of the following statements best describes your right to work in Australia?
• Do you have customer service experience?
• Do you have experience coordinating marketing campaigns or events?

To Apply

Service Desk Trainee

Location: Brookvale, Sydney NSW (Northern Beaches)

Hours: Flexible

Your Fast-Track into IT 

This isn’t just another entry-level job. It’s a structured pathway into the IT industry with paid on the job training, industry certifications, and a clear progression plan. You’ll learn IT service fundamentals from the ground up, gaining exposure across our business and technologies, from cybersecurity to networking and desktop support. 

As you complete certifications and hit key milestones, you’ll unlock opportunities to progress to Service Desk Analyst and beyond. We invest in people who invest in themselves. 

What You’ll Gain 

Structured Learning & Certifications 

• Hands-on training across Microsoft 365, Active Directory, ticketing systems, and business applications 

• Access to industry certification programs (paid by us) to build your credentials 

• Mentorship from experienced engineers who want to see you succeed 

• Exposure to cloud, desktop, and cybersecurity technologies used across real client environments 

Clear Career Progression 

• Defined pathway from Intern → Level 1 Engineer → beyond 

• Progression tied to certification completion and demonstrated competency 

• The fundamentals you learn here become the foundation for your entire IT career 

Flexibility & Culture 

• Work hours that fit around study schedules if you’re currently studying or transitioning to an IT career 

• A supportive team where you’re not just a number (plenty of laughs and banter included) 

• Diverse client and technology base, no two days are the same! 

Recognition & Rewards 

• Competitive intern salary with regular reviews 

• Team and company incentives for hitting goals 

• We celebrate our wins together  

About Us 

We’re a vibrant, switched on small team located across Brookvale/Sydney, Brisbane/Gold Coast, Melbourne and Orange. We’ve been around since 2005 and love to make support feel easy, friendly, and even a little bit fun.  

Our clients, ranging from buzzing hospitality venues to inspiring not-for-profits and sharp financial services firms count on us to keep their tech running smoothly, so they can focus on what they do best. 

The Role 

You’ll be the backbone of our service desk operations, handling the foundational tasks that keep everything running while learning the skills that matter. 

Day-to-Day: 

• Build, configure, and deploy devices (desktops, laptops, mobiles) 

• Answer support calls, log tickets, and resolve first-line issues (password resets, basic troubleshooting) 

• Manage inventory, conduct stocktakes, and keep asset records accurate 

• Create documentation and how-to guides 

• Follow up on tickets and collaborate with the team to help close out resolved issues 

• Support general IT tasks (workspace organisation, equipment disposal) 

You’ll Learn: 

• Ticketing and service management systems 

• Active Directory and Microsoft 365 administration 

• Desktop and basic networking troubleshooting 

• Cloud technologies and cybersecurity fundamentals 

• Client communication and professional service delivery 

• Documentation and knowledge management 

Who We’re Looking For 

No formal IT qualifications required, we’re looking for the right attitude, not the perfect resume. 

You’re a great fit if you: 

• Love solving problems and helping people 

• Communicate clearly (both “tech speak” and human speak) 

• Are organized, reliable, and take initiative 

• Have a sense of humour and enjoy working with a team 

• Are committed to learning, including self-study outside work hours 

• Want to build genuine relationships with clients and colleagues 

You must have: 

• Right to work in Australia 

• Ability to work from our office in Brookvale, Sydney NSW 

To Apply: 

Send the details along with your resume and cover letter to careers@allitservices.com.au 

Please note: We are not accepting applications or inquiries from recruitment agencies for this position. Direct applicants only, thank you.

Level 1 Service Desk Analyst

Location: Brookvale, Sydney NSW (Northern Beaches)

Hours: Full time

Your Opportunity 

We’re expanding our service desk team to support both our growth and the career progression of our existing staff. This is your chance to join a switched-on IT services provider where your skills will be valued, your development supported, and your contribution recognised. 

You’ll work with a diverse client base—from hospitality and not-for-profits to financial services—delivering remote support and service desk fulfilment that keeps their businesses running smoothly. This role offers the perfect balance: structured processes to guide you, challenging work to grow you, and a supportive team to back you. 

What You’ll Do 

• Be a first point of contact for client support calls  

• Provide remote support for end-user devices, Microsoft 365, Active Directory, and business applications. 

• Escalate complex issues to Level 2 engineers with clear documentation. 

• Communicate proactively with clients, keeping them informed at every step. 

• Maintain accurate ticket notes and contribute to team documentation. 

What We’re Looking For 

Essential: 

• 1–2 years’ experience in IT support or service desk (or equivalent skills). 

• Solid understanding of Windows environments, Microsoft 365, and Active Directory basics. 

• Strong customer service and communication skills. 

• Systematic troubleshooting and ability to follow documented processes. 

• Excellent time management and organisational skills. 

•  Right to work in Australia and full drivers license 

Desirable: 

• Experience with ticketing systems (Halo, Autotask, ConnectWise or similar) 

• Familiarity with remote support tools 

• Exposure to basic networking concepts and cloud technologies 

• Relevant certifications (CompTIA A+, Microsoft 365, ITIL Foundation) or willingness to pursue them 

Why Join Us? 

We’re growing fast, winning new clients, and rolling out big plans for the year ahead. With new frameworks for company and career development, there’s never been a better time to join. As our team evolves, so do the opportunities, step in now and grow with us. 

• Competitive salary and career development opportunities in a growing company. 

• Impact and variety across technology and clients 

• Supportive, close-knit team culture. 

• Exposure to varied clients and technical challenges. 

• Ongoing training, mentorship, and clear advancement pathways 

Our Values 

We live by four core values that shape everything we do: 

• Above & Beyond  – We are committed to go above & beyond to help our teammates and clients, because we actually care.  

• Communication – Why, when and how in plain language. We listen to understand and follow up! 

• Own It – We take responsibility and commit to always do the right thing from start to finish.   

• Reliable – We count on each other so our clients can count on us.  

About Us 

We’re a vibrant, switched on small team located across Brookvale/Sydney, Brisbane/Gold Coast, Melbourne and Orange. We’ve been around since 2005 and love to make support feel easy, friendly, and even a little bit fun.  

Our clients, ranging from buzzing hospitality venues to inspiring not-for-profits and sharp financial services firms count on us to keep their tech running smoothly, so they can focus on what they do best. 

Employer questions 

Your application will include the following questions: 

• Which of the following statements best describes your right to work in Australia? 

• Do you have customer service experience? 

• Do you have a current Australian driver’s licence? 

To Apply 

Send your resume and a brief cover letter explaining why you’re interested in this role to careers@allitservices.com.au 

Please note: We are not accepting applications or inquiries from recruitment agencies for this position. Direct applicants only, thank you. 

Level 2 Service Engineer/Field Engineer

Location: Brookvale, Sydney NSW (Northern Beaches)

Hours: Full time

Your Opportunity 

We’re growing our technical team and looking for an experienced Service Engineer to deliver intermediate-level technical support, handle escalated incidents, provide onsite engineering services, and mentor our Level 1 team. 

This is more than a “tickets and fixes” role. You’ll work across diverse client environments, solve complex technical challenges, contribute to project delivery, and help shape the skills and capabilities of our service desk team. If you’re ready to take ownership of technical outcomes while building strong client relationships, this is your opportunity. 

What you’ll do 

• Resolve escalated incidents and service requests, both remotely and onsite. 

• Provide engineering support for Microsoft 365, Active Directory, networking, and cloud technologies. 

• Travel to client sites for installations, maintenance, and complex troubleshooting across Sydney (a current driver’s licence is required). 

• Mentor Level 1 analysts and contribute to documentation and process improvement. 

• Support project delivery, including server builds, migrations, and application rollouts. 

• Maintain accurate records and follow established processes. 

What We’re Looking For 

• 3–5 years’ IT support or engineering experience at L2 level. 

• Strong skills in Windows Server, Microsoft 365, networking, and remote support tools. 

• Excellent communication and client relationship skills. 

• Organised, proactive, and able to manage multiple priorities. 

• Willingness to participate in an on-call roster and travel to client sites as needed. 

•  Right to work in Australia and full drivers license 

Why Join Us? 

We’re growing fast, winning new clients, and rolling out big plans for the year ahead. With new frameworks for company and career development, there’s never been a better time to join. As our team evolves, so do the opportunities, step in now and grow with us. 

• Competitive salary and career development opportunities in a growing company. 

• Impact and variety across technology and clients 

• Supportive, close-knit team culture. 

• Exposure to varied clients and technical challenges. 

• Ongoing training, mentorship, and clear advancement pathways 

 Our Values 

We live by four core values that shape everything we do: 

• Above & Beyond  – We are committed to go above & beyond to help our teammates and clients, because we actually care.  

• Communication – Why, when and how in plain language. We listen to understand and follow up! 

• Own It – We take responsibility and commit to always do the right thing from start to finish.   

• Reliable – We count on each other so our clients can count on us.  

 About Us 

We’re a vibrant, switched on small team located across Brookvale/Sydney, Brisbane/Gold Coast, Melbourne and Orange. We’ve been around since 2005 and love to make support feel easy, friendly, and even a little bit fun.  

Our clients, ranging from buzzing hospitality venues to inspiring not-for-profits and sharp financial services firms count on us to keep their tech running smoothly, so they can focus on what they do best. 

Employer questions 

Your application will include the following questions: 

• Which of the following statements best describes your right to work in Australia? 

• Do you have customer service experience? 

• Do you have a current Australian driver’s licence? 

To Apply 

Send your resume and a brief cover letter explaining why you’re interested in this role to careers@allitservices.com.au 

Please note: We are not accepting applications or inquiries from recruitment agencies for this position. Direct applicants only, thank you. 

Level 2 Service Engineer/Field Engineer

Location: Brisbane or Gold Coast QLD

Hours: Full time

Your Opportunity 

We’re growing our technical team and looking for an experienced Service Engineer to deliver intermediate-level technical support, handle escalated incidents, provide onsite engineering services, and mentor our Level 1 team. 

This is more than a “tickets and fixes” role. You’ll work across diverse client environments, solve complex technical challenges, contribute to project delivery, and help shape the skills and capabilities of our service desk team. If you’re ready to take ownership of technical outcomes while building strong client relationships, this is your opportunity. 

What you’ll do 

• Resolve escalated incidents and service requests, both remotely and onsite. 

• Provide engineering support for Microsoft 365, Active Directory, networking, and cloud technologies. 

• Travel to client sites for installations, maintenance, and complex troubleshooting across Brisbane/Gold Coast (a current driver’s licence is required). 

• Mentor Level 1 analysts and contribute to documentation and process improvement. 

• Support project delivery, including server builds, migrations, and application rollouts. 

• Maintain accurate records and follow established processes. 

What We’re Looking For 

• 3–5 years’ IT support or engineering experience at L2 level. 

• Strong skills in Windows Server, Microsoft 365, networking, and remote support tools. 

• Excellent communication and client relationship skills. 

• Organised, proactive, and able to manage multiple priorities. 

• Willingness to participate in an on-call roster and travel to client sites as needed. 

•  Right to work in Australia and full drivers license 

Why Join Us? 

We’re growing fast, winning new clients, and rolling out big plans for the year ahead. With new frameworks for company and career development, there’s never been a better time to join. As our team evolves, so do the opportunities, step in now and grow with us. 

• Competitive salary and career development opportunities in a growing company. 

• Impact and variety across technology and clients 

• Supportive, close-knit team culture. 

• Exposure to varied clients and technical challenges. 

• Ongoing training, mentorship, and clear advancement pathways 

Our Values 

We live by four core values that shape everything we do: 

• Above & Beyond  – We are committed to go above & beyond to help our teammates and clients, because we actually care.  

• Communication – Why, when and how in plain language. We listen to understand and follow up! 

• Own It – We take responsibility and commit to always do the right thing from start to finish.   

• Reliable – We count on each other so our clients can count on us.  

About Us 

We’re a vibrant, switched on small team located across Brookvale/Sydney, Brisbane/Gold Coast, Melbourne and Orange. We’ve been around since 2005 and love to make support feel easy, friendly, and even a little bit fun.  

Our clients, ranging from buzzing hospitality venues to inspiring not-for-profits and sharp financial services firms count on us to keep their tech running smoothly, so they can focus on what they do best. 

Employer questions 

Your application will include the following questions: 

• Which of the following statements best describes your right to work in Australia? 

• Do you have customer service experience? 

• Do you have a current Australian driver’s licence? 

To Apply 

Send your resume and a brief cover letter explaining why you’re interested in this role to careers@allitservices.com.au 

Please note: We are not accepting applications or inquiries from recruitment agencies for this position. Direct applicants only, thank you. 

Level 2 Service Engineer/Field Engineer

Location: Melbourne, Victoria

Hours: Full time

Your Opportunity 

We’re growing our technical team and looking for an experienced Service Engineer to deliver intermediate-level technical support, handle escalated incidents and provide onsite engineering services, and mentor our Level 1 team. 

This is more than a “tickets and fixes” role. You’ll work across diverse client environments, solve complex technical challenges, contribute to project delivery, and help shape the skills and capabilities of our service desk team. If you’re ready to take ownership of technical outcomes while building strong client relationships, this is your opportunity. 

What you’ll do 

• Resolve escalated incidents and service requests, both remotely and onsite. 

• Provide engineering support for Microsoft 365, Active Directory, networking, and cloud technologies. 

• Travel to client sites for installations, maintenance, and complex troubleshooting across Melbourne (a current driver’s licence is required). 

• Mentor Level 1 analysts and contribute to documentation and process improvement. 

• Support project delivery, including server builds, migrations, and application rollouts. 

• Maintain accurate records and follow established processes. 

What We’re Looking For 

• 1–3 years’ IT support or engineering experience at L1 and rising inot Level 2. 

• Strong skills in Windows Server, Microsoft 365, networking, and remote support tools. 

• Excellent communication and client relationship skills. 

• Organised, proactive, and able to manage multiple priorities. 

• Willingness to participate in an on-call roster and travel to client sites as needed. 

•  Right to work in Australia and full drivers license 

Why Join Us? 

We’re growing fast, winning new clients, and rolling out big plans for the year ahead. With new frameworks for company and career development, there’s never been a better time to join. As our team evolves, so do the opportunities, step in now and grow with us. 

• Competitive salary and career development opportunities in a growing company. 

• Impact and variety across technology and clients 

• Supportive, close-knit team culture. 

• Exposure to varied clients and technical challenges. 

• Ongoing training, mentorship, and clear advancement pathways 

Our Values 

We live by four core values that shape everything we do: 

• Above & Beyond  – We are committed to go above & beyond to help our teammates and clients, because we actually care.  

• Communication – Why, when and how in plain language. We listen to understand and follow up! 

• Own It – We take responsibility and commit to always do the right thing from start to finish.   

• Reliable – We count on each other so our clients can count on us.  

About Us 

We’re a vibrant, switched on small team located across Brookvale/Sydney, Brisbane/Gold Coast, Melbourne and Orange. We’ve been around since 2005 and love to make support feel easy, friendly, and even a little bit fun.  

Our clients, ranging from buzzing hospitality venues to inspiring not-for-profits and sharp financial services firms count on us to keep their tech running smoothly, so they can focus on what they do best. 

Employer questions 

Your application will include the following questions: 

• Which of the following statements best describes your right to work in Australia? 

• Do you have customer service experience? 

• Do you have a current Australian driver’s licence? 

To Apply 

Send your resume and a brief cover letter explaining why you’re interested in this role to careers@allitservices.com.au 

Please note: We are not accepting applications or inquiries from recruitment agencies for this position. Direct applicants only, thank you.