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Australia's 3CX Gold Partner
Design, Deployment & Optimisation That Scales
All IT Services is an accredited 3CX Gold Partner providing end-to-end 3CX phone system design, deployment, and optimisation for Australian businesses. From 5 desks to 2,000+ users, we deliver 3CX solutions built for performance, resilience, and growth — anywhere in Australia.
Why Australian Businesses Choose All IT Services as Their 3CX Partner
As an accredited 3CX Gold Partner, All IT Services brings certified engineering depth that most providers simply cannot match. We do not just install 3CX — we architect complete telephony environments tailored to how your business actually operates.
Our team has completed on-site deployments across healthcare, aged care, hospitality, and multi-site service businesses — sectors where downtime is not an option and compliance is not negotiable. Every system we build is designed for failover, optimised for call quality, and integrated with the tools your team already uses.
With offices spanning Sydney’s Northern Beaches, Orange, Northern Rivers, Brisbane, Gold Coast, and Melbourne, we deliver national coverage backed by local engineers who understand your environment.
All IT Services - 3CX TELEPHONY
3CX Core Features & Business Benefits
Whether you’re a five-person team or an enterprise with 2,000 staff, we roll out reliable, feature-rich phone systems that integrate seamlessly with the tools you already use.
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3CX System Design & Scalable Deployment
We specialise in 3CX deployments that scale smoothly as your business grows. From start-ups needing a fast, reliable setup to enterprises managing thousands of users, our solutions scale without compromising performance.
One of 3CX’s greatest advantages is its flat annual licence. With no per-user fees, it’s one of the most cost-effective telephony systems available – an investment that keeps paying off as you grow.
For smaller teams, we provide fast, straightforward deployments with minimal downtime. For larger enterprises, we deliver multi-site configurations with advanced failover, centralised management and detailed reporting to keep you firmly in control.
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3CX Call Flow Design & Optimisation
We believe that great communication starts with smart call handling.
Using 3CX’s Call Flow Designer, we create intelligent, automated flows that make every customer interaction smoother.
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3CX Reporting & Data Analytics
At All IT Services, we configure 3CX’s reporting so you get clear insight into performance and customer behaviour – not just overwhelming spreadsheets.
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3CX Failover, Redundancy & Business Continuity
Business continuity isn’t optional and your phones can’t afford downtime. We implement failover and redundancy features that keep your communications online when everything else goes sideways.
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On-Site 3CX Deployment Across Australia
With hands-on experience across a range of sectors, we know how to design 3CX systems where reliability isn’t just a nice to have – it’s critical.
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3CX Hardware & Handset Integration
All IT Services ensures your phone hardware and 3CX system work in perfect harmony, integrating with leading IP handset brands without any compatibility nightmares.
Yealink offers premium VoIP hardware known for its intuitive design, HD audio quality, and seamless compatibility with 3CX systems. Their devices support advanced features like acoustic shield technology and noise-proof voice pickup, making them ideal for busy office environments. With a wide range of models—from entry-level to executive-grade phones—Yealink delivers reliability, ease of deployment, and centralised management via 3CX provisioning.
Grandstream provides versatile and cost-effective IP phones and gateways that integrate smoothly with 3CX. Their hardware is praised for robust performance, flexible configuration options, and strong security protocols. Grandstream’s devices often include built-in Wi-Fi, Bluetooth, and video capabilities, making them suitable for both remote and on-site teams. Their scalability and affordability make them a popular choice for growing businesses.
Fanvil delivers feature-rich, budget-friendly VoIP solutions tailored for 3CX deployments. Known for their sleek design and high-definition audio, Fanvil phones support wideband codecs and PoE for simplified installation. Many models include customisable keys, multi-line support, and integrated video intercom functions, making them ideal for hospitality, healthcare, and enterprise settings. Fanvil’s commitment to interoperability ensures smooth integration with 3CX and other SIP platforms.
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3CX CRM & Business System Integration
Your telephony should work seamlessly with the rest of your business, not create more barriers. At All IT Services, we make sure that your 3CX connects directly with the systems you use every day.
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3CX Call Centre & Contact Centre Features
We build advanced 3CX call centre environments that help your team deliver excellent service without the usual call centre chaos!
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Why Choose All IT Services as Your 3CX Partner?
When you choose All IT Services, you’re backed by a team that combines technical depth with practical business understanding:
Ready to see what 3CX can do for you?
Contact All IT Services today to take your communications to the next level.
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Frequently Asked Questions About 3CX
What is a 3CX Gold Partner and why does it matter?
A 3CX Gold Partner is an accredited provider that has met strict certification, deployment, and customer satisfaction requirements set by 3CX. All IT Services holds Gold Partner status, which means our engineers have advanced 3CX training and direct access to 3CX technical support escalation paths. This translates to faster issue resolution, expert system design, and deployments that follow 3CX best practices from day one.
How much does a 3CX phone system cost for an Australian business?
3CX licensing costs depend on the number of simultaneous calls your business needs rather than per-user fees. All IT Services provides tailored quotes based on your specific requirements including hosting preference, handset selection, and integration needs. We offer solutions for businesses from 5 to 2,000+ users with flexible licensing options.
Can 3CX integrate with my existing business software?
Yes. 3CX integrates natively with popular CRM platforms including Salesforce, HubSpot, and Microsoft Dynamics, as well as Microsoft 365 and Teams. All IT Services also builds custom integrations for industry-specific systems used in healthcare, aged care, hospitality, and professional services.
Does All IT Services provide 3CX support Australia-wide?
Yes. With offices across Sydney Northern Beaches, Orange, Northern Rivers, Brisbane, Gold Coast, and Melbourne, we provide national coverage with local engineers. We support remote deployments, on-site installations, and hybrid configurations for multi-site businesses anywhere in Australia.
What is the difference between hosted and on-premise 3CX?
Hosted 3CX runs in the cloud and is managed by your provider, offering lower upfront costs and simplified maintenance. On-premise 3CX runs on your own hardware or server, giving you full control over your telephony environment. All IT Services designs, deploys, and supports both options and can advise on the best approach based on your compliance requirements, call volume, and IT infrastructure.
How long does it take to deploy a 3CX phone system?
A standard 3CX deployment for a small to mid-size business typically takes two to four weeks from scoping to go-live. Larger multi-site deployments or projects requiring custom integrations may take longer. All IT Services manages the entire process including number porting, handset provisioning, call flow configuration, and staff training.